Forecloud Technologies

 Introduction:  Recently faced a situation where users were added in office and also assigned licenses. However of the 4 users only 1 showed up as part of Enabled Users in CRM. Solution:  The Users do not sync immediately. We need to wait for 24 to 48hrs for users to sync. In case that does not work, we can raise Support ticket and MS Support will run sync from backend.

If your flow fails with an error " the given key is not present in dictionary", you might wonder what exactly went wrong. This error however is not from your flow but from a dependent activity. You should in this case check all the system jobs and plugin logs.