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TIP - Parent Account Owner Change Does Not Affect Child Account

 In D365 CRM, as per the default behavior if we update the Parent Account Owner, the child Account Owner also gets set to the Parent Account Owner.

This is set with an expectation that the entire hierarchy will be owned by a single user. However, in the real world people tend to be owner of child accounts where as a Manager is set as owner of the main parent Account.

In such scenario, it is a common need to change the default behavior.

1) Go to Customisations/ or create a Solution.

2) Go to Account>> 1: N relationship and open account_parent_account

It is by default set to parental-- update it to Configurable cascading and set Re parent to Cascade NONE.



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